Handcrafted customer experience
Hartmann (1877), one of the oldest luggage manufacturers in America, proudly handcrafts the finest quality luggage and leather goods to meet diverse and ever-changing travel needs. In 2003 Hartmann had the desire to sell directly to its customers for the first time ever. This would mean converting an aging marketing website into a new shopping, informational and brand building experience. Hartmann’s well-known brand required a clean, sophisticated design. As a result of offering product direct to consumer they enjoy the largest margins that the company has seen in its 129 years of business. Hartmann.com, with Stafford Design Consulting’s expertise and assistance continue to develop website functionality, email promotions and marketing initiatives that include offering exclusive products to their online consumers. Scott Stafford is proud to serve Hartmann for over 6 years.